Frequently Asked Questions

Find answers to common questions about our cleaning services

What cleaning services do you offer?
We offer a comprehensive range of cleaning services including regular housekeeping, deep cleaning, office maintenance, carpet cleaning, upholstery cleaning, window cleaning, and post-construction cleanup. Our services are tailored to meet both residential and commercial needs.
Are your cleaning products eco-friendly?
Yes, we prioritize the health of our clients and the environment. We use eco-friendly, non-toxic cleaning products that are effective yet safe for children, pets, and people with allergies. All our products are biodegradable and environmentally responsible.
Are your cleaners background-checked and insured?
Absolutely. Every member of our cleaning team undergoes a thorough background check and comprehensive training. We are fully insured, which means you're protected against any accidental damages that might occur during our cleaning service.
How do I schedule a cleaning service?
You can schedule a service by calling our customer service line, booking through our website, or using our mobile app. We offer flexible scheduling including one-time, weekly, bi-weekly, and monthly options to fit your needs.
What is your pricing structure?
Our pricing is based on the size of your space, the type of cleaning required, and the frequency of service. We offer transparent pricing with no hidden fees. You can request a free quote online or over the phone, and we'll provide a detailed estimate.
Do I need to be home during the cleaning?
It's your choice. Many of our clients provide us with a key or access code so we can clean while they're away. All keys are securely stored and coded for privacy. If you prefer to be home, that's perfectly fine too.
What is your satisfaction guarantee?
We offer a 100% satisfaction guarantee. If you're not completely happy with any aspect of our service, just let us know within 24 hours and we'll return to re-clean the area at no additional cost. Your happiness is our top priority.

Still Have Questions?

Our friendly customer service team is ready to answer any questions you may have about our cleaning services.

Contact Us Today